PAULA'S CHOICE RISK-FREE BEAUTY
100% 60-Day Money-Back Guarantee
60-Day Full Refund
100% refund to your original payment method
61-180 Days Store Credit
Extended store credit for skincare flexibility
Gently Used Items Ok
Test products on your skin with zero risk
100% 60-Day Money-Back Guarantee
We stand firmly behind our science-backed formulations. If a product does not deliver the results you expect, you may return it within 60 days of purchase for a 100% full refund to your original payment method.
Extended 61โ180 Day Store Credit
Between 61 and 180 days from purchase, returned items are eligible for an exchange or a Paula’s Choice store credit, allowing you to try another formula tailored to your skin concerns.
Simple Return Process
You can return gently used products with zero hassle. Use our online returns tool to print a prepaid USPS return label (a $4.50 label fee is deducted from the refund), or mail items using your preferred carrier.
Need Personal Assistance?
Our official Paula's Choice Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.
Contact: [email protected] | 1-800-831-4088 (Mon-Fri 6AM-6PM PT)